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Flight Delayed 9 Hours — What Rights Do Passengers Have?

2011-11-18
Marcus Tang

What happened in February 2012?

In February 2012, a Hong Kong Airlines Bangkok flight was delayed nine hours; 21 Shenzhen passengers refused to disembark in protest, demanding compensation. The flight due after midnight didn’t leave until morning.

What can passengers do?

For long delays, ask the airline for meals and accommodation; keep receipts for later claims. Read the delay cover before buying travel insurance.

Does travel insurance cover delays?

Most travel policies cover flight delays, but with hour thresholds and payout caps; check the terms before departure.

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