This article is a rewrite of a report from February 2012.
You work in a fashion shop and discover your employer has not made MPF contributions for months — but you fear losing your job if you complain. There is no need to suffer in silence: the MPFA accepts anonymous complaints. Here is how the process works, how anonymous and named complaints differ, and what penalties offending employers face.
Complain to the MPFA immediately: whether named or anonymous, the authority will gather evidence, requesting records from the employer, the employee and the trustee to verify the complaint; if substantiated, it will demand the employer settle the arrears promptly or pursue recovery for you through civil proceedings. Do not stay silent for fear of losing your job — your retirement rights are at stake.
Named complaints generally help evidence-gathering and investigation, and the MPFA can inform you of the outcome; criminal prosecution usually requires the employee to testify in court, which is difficult to arrange when the complaint is anonymous. If exposure is not a concern, a named complaint works better.
Failing to enrol employees or defaulting on contributions carries up to HK$350,000 in fines and three years’ imprisonment; where the employer has deducted contributions from wages but failed to pay them over, the maximum rises to HK$450,000 and four years’ jail.
Call the MPFA’s contribution enquiry hotline on 183 3030 to be connected to your trustee’s hotline and check the past three months’ payments; the MPFA hotline is 2918 0102, and its website carries a register of offending employers and officers you can search. Checking your account regularly is the first step to protecting yourself.

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